Our stores
+37064570934
I-V 10-19, VI 10-17, VII 10-15
Sign in
Address
Algirdo g. 85, Vilnius
Nemuno g. 43, Kaunas
Contacts
Working hours
Language:
According toGovernment of the Republic of Lithuania in 2001 June 11 resolution no. 697 "On the Approval of Retail Trade Rules" (active link <2021-01-14> https://e-seimas.lrs.lt/portal/legalAct/lt/TAD/3e3f6a70164711e4aa9bb36470fb9e6e) clause 17.2 perfumeria , cosmetics and toilet preparations (codes according to the Combined Nomenclature - 3303-3307) are non-returnable goods.
At your request, we will replace the defective goods (if we have the same perfume left) or refund the money for them within 14 working days (if already we don't have the same perfume residue).
The defective product to be returned or exchanged must be unused (in its box). The product must be packed in a suitable package that would protect it from damage during its transportation.
IMPORTANT! Shipping costs are not refundable, they remain at the buyer's expense, because when replacing a defective product, we compensate you for the shipping costs of a new product.
Before returning the product, you must inform us by email. by mail [email protected] or tel. +37064570934 We will provide you with the address where you should return the product and discuss all the conditions.
